3 Important Things Distribution Companies Can Do With Microsoft Dynamics GP

You may think that accounting software merely crunches numbers and does not have much to offer when it comes to improving the working capacity of your distribution company. The white paper “10 Questions Every Distribution Company Needs to Ask Before Buying Accounting Software” shows how Microsoft Dynamics GP for Distribution can actually enhance the efficiency of your workplace. Here are 3 specific ways:

1)    Answer Customer Questions Quickly

We’ve all had the experience of calling a customer service line to ask about a particular item and being put on hold for ages. Employees may scramble to ask their manager for permission to price adjust an item or call the warehouse to check inventory. With Microsoft Dynamics GP, you can leave those snafus behind. Sales representatives will be able to access inventory availability, shipping times, item pricing including margins or discounts and even customer history. All in one screen.  This wealth of information will enable sales representatives to best serve the customer’s needs as quickly as possible.

Get the answer: Will we have access to centralized order and customer information?

2)    Monitor Orders Through The Entire Process

In fact, employees can monitor orders through every step of the process. Customers who call asking about the status of an order will be answered easily in regards to combining orders, shipping schedules and the like. It’s necessary to answer the inquiries of customers quickly and accurately to meet their high expectations.

Get the answer: Can we monitor orders at every step in the process?

3)    Track The Productivity of the Sales Team

You know more than anyone else how important Key Performance Indicators are to improving the performance of your sales team. This information provides important data regarding daily, weekly and monthly sales as well as the quotas assigned to each sales representative. Instead of using a different software system, Microsoft Dynamics GP functions as a tool for sales managers. They’ll be able to monitor sales variations and work with other departments in response to these changes. This software not only allows you to evaluate the productivity of your sales team but also use that data to counsel marketing and production departments.

Get the answer: Will managers be able to analyze sales data to monitor unique KPIs?

In a world where technology reigns supreme, having the most interactive and multifaceted accounting software available puts your business at an advantage. Being able to customize the system for employees, better meet the expectations of customers and analyze sales data will create the hyper-efficient, smooth-operating workplace you’ve always hoped for. With Microsoft Dynamics GP, static accounting software is truly a thing of the past.

For more great tips for distribution companies download their whMicrosoft Dynamics GP itepaper, “10 Questions Every Distribution Company Needs to Ask Before Buying Accounting Software” at www.calszone.com/10questions.

If you are a distribution company evaluating Microsoft Dynamics GP contact CAL Business Solutions at 860-485-0910 x4 or sales@calszone.com.

Watch the video: Why Distribution Companies Choose CAL Business Solutions

By CAL Business Solutions, Connecticut Microsoft Dynamics GP for Distribution Partner, www.calszone.com/distribution