Modernizing Field Service and Repair for Sage 100 ERP in 3 Simple Steps: Mobile, scheduling, Sage 100-integrated Service Management
With constant downward pressure on profit margins and rapidly growing mobile investments in field service, it is more important than ever that Sage 100 ERP VARs help their customers and prospects modernize their service and service department to operate in unison with the field.
Attend our free webinar, Modernizing Field Service and Repair for Sage 100 ERP in 3 Simple Steps, and you’ll learn how Sage 100 ERP users can modernize their field service and repair operation by:
- Mobilizing Service Technicians with Sage 100 ERP-integrated mobile apps for iPad, iPhone, Android or Windows
- Improving management visibility to field service technician activity
- Eliminating the back office service management productivity bottlenecks that erode service profit margins
Title: 3 Simple Steps to Modernizing Sage 100 ERP-integrated Field Service
Date: Tuesday, September 10, 2013
Time: 10:30 AM - 11:30 AM PDT
To improve field service performance, organizations have learned to empower their field agents with top of the line technology and mobile access to important information. According to the Aberdeen Group’s 2011 Mobile Field Service research (Field Service 2011: Mobility and the Extension of the Service Enterprise, July 2011), 63% of leading field service organizations highlighted how investments in mobility topped the list of strategic initiatives to improve field service performance. The study also found that organizations with mobile solutions have seen significant improvements in productivity and customer satisfaction since the deployment of these solutions. Top performing organizations also see improved field service processes and business capabilities due to information available to technicians on-the-go.