Does EDI Outsourcing Make Sense for My Business?
In the almost 6 years that I have been in this industry, I have seen outsourcing become trendy and then fall out of fashion. Lately, I have had some...
When I sell traditional EDI translation software, one of the first questions I have is, "Do you want to do the EDI mapping or do you want us to handle that?" And then I hear crickets. The problem is that most people do not have the answer because they do not know what this entails! If you are in the market (or will be) for in-house EDI software, you too will need to answer this question.
EDI mapping is only as easy as the EDI mapping tools you are using. Some EDI mapping software packages offer templates that you can download and only require that certain fields be filled in. Furthermore, having an any-to-any mapper can offer the flexibility that limited mappers fall short on. \An any-to-any mapper can handle multiple formats (like, XML, flat files, spreadsheets, etc.), and not just EDI. Most good EDI providers can train you to create the maps. It helps though to have a basic knowledge of what an EDI document contains.
Doing your own mapping often also means that you will manage all aspects of your EDI operations from exceptions to routine maintenance. This usually requires at least one full-time position and who would likely be on call after 5 o'clock. Do you have the staff you can dedicate to your EDI operations?
It would be advisable to take a courses on EDI and EDI mapping. Mapping is very detailed and specific so even a simple oversight can cause an error, such as the inclusion of extraneous characters. There are several places you can get training - visit www.ediacademy.com for more information.
Assume that from time to time you will need some outside help. Even the most proficient EDI professionals using the simplest EDI mapping tools can come up against something that stumps then. That's when it's time to bring in a fresh pair of eyes to help.
If you do not have many trading partners who want to do EDI with you, once you get them set up and in production, only daily monitoring of the system should be needed. The monitoring needed can usually be performed by someone without EDI mapping skills. If you have learned mapping skills, they now may not be required again until a new trading partner or document is added.
Being mindful of all that is involved with EDI mapping and EDI management will help you come to the best conclusion when someone like me asks, "Do you want to do your own EDI mapping or do you want us to do it for you?" If you are honest about your strengths and limitations, you will ensure a successful EDI operation.
GraceBlood LLC specializes in EDI implementation and data integration solutions. For more information, please contact Shandra Locken, at slocken@graceblood.com.
In the almost 6 years that I have been in this industry, I have seen outsourcing become trendy and then fall out of fashion. Lately, I have had some...
Do you have a separate solution for every business process? There's one company that handles your Webstore, one that that deals with your EDI,...
Photo appears courtesy of Next TwentyEight. We went through the process of selling software upgrades for Liaison's Delta/ECS a couple of years ago....