For as long as there has been Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP) software, there has been a passionate debate on the pros and cons of whether it is better to purchase CRM and ERP from a single vendor like NetSuite or to buy the best available CRM and ERP solutions separately, and then make them work together.
The move to the Cloud has done very little to change the fundamental nature of this debate. Indeed, as the Cloud market matures and clear winners emerge in the shape of NetSuite and Salesforce, the full suite vs. best-in-class debate is very much alive.
Now that NetSuite and Salesforce.com have emerged as the clear leaders in their respective markets, DSG believes that the debate will focus less on whether it is better to purchase CRM and ERP from a single vendor like NetSuite or buy the best available CRM and ERP solutions and make them work together. Increasingly we believe that the debate will focus on the joint implementation of NetSuite and Salesforce to achieve a solution that is both fully integrated and best-in-class.
To help our customers achieve this, DSG has created the DSG Powered CRM Collaborator, a bi-directional Salesforce and NetSuite integration solution that provides - out-of-the-box - best practice based business processes that span both products to deliver a truly integrated business solution.
In Part 2 of this blog, we’ll share more on Salesforce and NetSuite integration and discuss the DSG Powered CRM Collaborator in more detail.
For more information on how DSG can help with your NetSuite or Salesforce implementation, please contact us at 866.486.4064 or fill out our Contact Form.
Another version of this blog was posted under DSG's blog referencing Salesforce and NetSuite integration.
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