Winning customers and building loyalty is getting harder every day. Nowadays, the savviest shoppers expect a high-quality product at the lowest price. At the same time, they demand a quick and easy buying experience with accurate shipments. To compete in today's ever-growing, increasingly competitive online landscape, it's crucial to have a streamlined fulfillment strategy to meet customer demand and build loyalty. NetSuite just made this much more achievable with the launch of their new NetSuite Pack Station mobile application in NetSuite's 2021 Release 1.
The NetSuite Pack Station packing solution is designed for businesses that need to consolidate shipments, pack multiple cartons at the same time, coordinate multi-level packing and scan weights from scales. This added layer of verification before orders are shipped prevents the potential of customer dissatisfaction while avoiding the cost of reshipping incorrect orders.
NetSuite Pack Station is a touchscreen mobile application developed to be used on a tablet. Your packing team can fulfill orders more efficiently and accurately.
Another benefit of NetSuite's new Pack Station is the ability to make your outbound fulfillment processes more efficient which increases shipment accuracy. Scanning during the packing process ensures that orders are fulfilled correctly. You get happy customers and increased profitability since orders do not need to be reshipped, exchanged or returned.
The system automatically captures critical data and provides two important things:
NetSuite Pack Station functionality is available both as a standalone solution and included in NetSuite’s Warehouse Management System (WMS).